I used the contact link, but it sent my email back?

Questions about ordering the game.

I used the contact link, but it sent my email back?

Postby Zoltor on Mon Feb 07, 2011 12:28 pm

How do you contact WM about the screwed up orders, if they're just gonna be automatically deleted/sent back?

Am I ever gonna get my copy or what(I don't understand why you would auto block incoming emails)?
Zoltor
 
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Re: I used the contact link, but it sent my email back?

Postby Zebbe on Mon Feb 07, 2011 1:14 pm

Shoot me a PM with all your details and I'll try contact Fonzie myself about your problem.
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Re: I used the contact link, but it sent my email back?

Postby Zoltor on Mon Feb 07, 2011 1:16 pm

Zebbe wrote:Shoot me a PM with all your details and I'll try contact Fonzie myself about your problem.


Ok thanks.

PS. I would imagine the order number should be enough, but if you need my address as well, just let me know.
Zoltor
 
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Re: I used the contact link, but it sent my email back?

Postby Fonzie on Mon Feb 07, 2011 11:47 pm

Hello Zoltor,

By rule only requests sent to the contact form will be answered.
The contact form DO NOT use email, it means every single request is delivered to the WM team with success and processed.

" but it sent my email back?"
I don't understand that point, sorry. You mean the WM team answered you with a blank message? If so, sorry for that but it seems odd.

Now the fact YOU have a spam filter that will block the answer is probably the reason you don't get any reply, please check your spam folder again.

Thanks
Fonzie
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Re: I used the contact link, but it sent my email back?

Postby Zoltor on Tue Feb 08, 2011 12:13 am

Fonzie wrote:Hello Zoltor,

By rule only requests sent to the contact form will be answered.
The contact form DO NOT use email, it means every single request is delivered to the WM team with success and processed.

" but it sent my email back?"
I don't understand that point, sorry. You mean the WM team answered you with a blank message? If so, sorry for that but it seems odd.

Now the fact YOU have a spam filter that will block the answer is probably the reason you don't get any reply, please check your spam folder again.

Thanks
Fonzie


The only thing I could find, is the contact us link(which uses emails)

It sent me an Email(there was no error message) saying
Unfortunately, your mail was not delivered to the following address:

<info@xxxx>:
213.186.33.29 does not like recipient.
Remote host said: 554 sorry, your envelope sender is in my badmailfrom list (#5.7.1)
Giving up on 213.186.33.29.

--- Enclosed is a copy of the message.

PS. My filter doesn't block WM emails(evedently you have an auto block feature on that address, why even have a contact us link, if people can't use it).
Zoltor
 
Posts: 51
Joined: Thu Feb 25, 2010 5:37 pm

Re: I used the contact link, but it sent my email back?

Postby Fonzie on Tue Feb 08, 2011 12:20 am

Seems your email sending software is not compatible with our email server.

There is a contact us & credits link on the piersolar homepage. At the bottom of the page there is a contact form, here is your safest way to go.
>>> http://www.piersolar.com/ps_credits_contact.php

BTW: i edited the email out of your message.

Thanks
Fonzie
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Re: I used the contact link, but it sent my email back?

Postby Zoltor on Tue Feb 08, 2011 12:21 am

Fonzie wrote:Seems your email sending software is not compatible with our email server.

There is a contact us & credits link on the piersolar homepage. At the bottom of the page there is a contact form, here is your safest way to go.

BTW: i edited the email out of your message.

Thanks
Fonzie


Ok
Zoltor
 
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Re: I used the contact link, but it sent my email back?

Postby Fonzie on Tue Feb 08, 2011 4:42 am

So you got your answer? I replied all today's enquiries. Check your spam folder :)
See ya
Fonz
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Re: I used the contact link, but it sent my email back?

Postby Zoltor on Tue Feb 08, 2011 4:49 am

Fonzie wrote:So you got your answer? I replied all today's enquiries. Check your spam folder :)
See ya
Fonz



Yea I got it thanks, I guess(I was more along the lines of hoping, you would put your foot up their ass, to get the ball rolling) I need to wait another month or so.
Zoltor
 
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Joined: Thu Feb 25, 2010 5:37 pm

Re: I used the contact link, but it sent my email back?

Postby Fonzie on Tue Feb 08, 2011 11:47 pm

Ok great :)
I'll lock the topic.
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