Customs

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Customs

Postby 108 Stars on Tue Dec 14, 2010 4:22 pm

I am writing this on behalf of the worries of customers in Germany who are worried because it was mentioned in the damaged-parcel-thread the game will be shipped from China.

Since I do not know the answer I will ask it here in this thread, maybe Fonzie or Tulio can answer it:

Chinese parcel is often held back by customs, at least here in Germany.
So, if this happens you have to show an invoice; if the value of the item is too high there are customs to be paid; PS is above that price-limit.

--So.... is there an invoice in the parcel?

If not, is there a chance to receive an invoice via e-mail once more because the PayPal-e-mails from 2008 are mostly gone by now?
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Re: Customs

Postby TulioAdriano on Tue Dec 14, 2010 4:28 pm

Invoice was sent when you ordered the game (it has a link to pay on PayPal).

The parcels most likely have the declared value at posting, but that has to be confirmed by fonzie.
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Re: Customs

Postby 108 Stars on Tue Dec 14, 2010 4:30 pm

Yeah, I know of the invoice when ordering. But really many people don´t seem to have their mails from 2008/ early 2009 anymore, so that´s a problem. :/
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Re: Customs

Postby Thorium on Tue Dec 14, 2010 4:47 pm

Please can you write the name of the sender.
I just got a mail from the custom office that there is something for me from china. The only other package i am waiting for should not come from china, so i am curious what it is. I dont know the sender. It sounds like the name of a german person.

Anyway we would need to know the sender to bring the right papers to the custom office if the package arrives.
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Re: Customs

Postby TulioAdriano on Tue Dec 14, 2010 5:32 pm

I don't know what did Fonzie put on the sender... I hope he'll answer that soon.

His real name - Gwénaël Godde - could have been used... does it sound German to you? If yes then you may just be the first person to report the game being received... or almost. :P
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Re: Customs

Postby Thorium on Tue Dec 14, 2010 5:51 pm

TulioAdriano wrote:His real name - Gwénaël Godde - could have been used... does it sound German to you? If yes then you may just be the first person to report the game being received... or almost. :P

No, does not sound german at all. ^^
I guess it's not pier solar what i got there.
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Re: Customs

Postby killerasus on Tue Dec 14, 2010 11:29 pm

I will add my worries here too.

The Brazilian customs is recognized for not being so trustworthy. I have a package from Jinx that should have arrived two months ago and it's tracking number hasn't even entered the Brazilian's mailing company package tracking system. Some friends reported packages from other stores being intercepted and not even receiving a letter with the fee, they were simply "lost".

I don't mind going legal and paying the fee for Pier Solar if it's caught by the customs, but I wouldn't like if the game was lost while in the process.

Do we have any tracking system for the packages to check whether it has already entered our country or is still being transported? Last Christmas, packages from Asia got delayed like +/- a month, so I expect receiving Pier Solar at most by February.
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Re: Customs

Postby TulioAdriano on Wed Dec 15, 2010 12:20 pm

All parcels are sent with registered mail, which means they take a little longer but they are tracked along all the way. The tracking is with fonzie though.
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Re: Customs

Postby Jeroi on Wed Dec 15, 2010 1:08 pm

I am wonderig same issue, since I ordewred all 3 version copies, do they arrive in single parcel or multiple packets? I am wondewring because game costed 35$ which was 25€ so the game goes under 45€ international tollfree in Finland. If they are packet in single box then the total value of parcel is more and I am going to need to pay a toll. In EU tho I could have bough as many I wanted because in EU it is tollfree region for EU citicen.

Also is the sending box cardboard one because the game has cardboard clamshell and could breack in soft bubblewrap?
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Re: Customs

Postby TulioAdriano on Thu Dec 16, 2010 10:11 am

The game is well protected, no need to worry about that. As for the game "grouping" for multiple orders, I don't think it's the case. Each game is packed individually, no matter how many you ordered.
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Re: Customs

Postby Clessy on Thu Dec 16, 2010 12:46 pm

TulioAdriano wrote:The game is well protected, no need to worry about that. As for the game "grouping" for multiple orders, I don't think it's the case. Each game is packed individually, no matter how many you ordered.

Nice! This way you get to pay customs on 3 different packages :P
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Re: Customs

Postby 108 Stars on Thu Dec 16, 2010 3:47 pm

Clessy wrote:
TulioAdriano wrote:The game is well protected, no need to worry about that. As for the game "grouping" for multiple orders, I don't think it's the case. Each game is packed individually, no matter how many you ordered.

Nice! This way you get to pay customs on 3 different packages :P


Now I´m not exactly an ace in mathematics, but paying customs for 3 times 35 Dorrals should be the same as paying for 105 Dorrals once, no? :)
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Re: Customs

Postby Clessy on Thu Dec 16, 2010 4:02 pm

108 Stars wrote:
Clessy wrote:
TulioAdriano wrote:The game is well protected, no need to worry about that. As for the game "grouping" for multiple orders, I don't think it's the case. Each game is packed individually, no matter how many you ordered.

Nice! This way you get to pay customs on 3 different packages :P


Now I´m not exactly an ace in mathematics, but paying customs for 3 times 35 Dorrals should be the same as paying for 105 Dorrals once, no? :)

Ionno how your customs works but, my understanding was that in alot of countries you pay customs based on weight and declared value. So if 3 PS where shipped at once declared with no value. That would be the cheapest customs.

Then again I guess you're right it does seem to be the same logically.
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Re: Customs

Postby TulioAdriano on Thu Dec 16, 2010 4:46 pm

mathematically what daniel said makes sense but many customs will only charge if your package exceeds X value. say this value is 40 usd, in that case none of the packages will pay anything. but combined they'd have to pay tax over 65 usd which is what goes over 40 usd for 3 packages of Pier Solar Classic.
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Re: Customs

Postby 108 Stars on Thu Dec 16, 2010 5:07 pm

Sadly in Germany you have to pay as soon as the value is over 22,50 Euro I think.
The values vary everywhere, but with mail coming from China chances are pretty high that customs do not take the value written on the parcel for granted and ask for an invoice.
The country´s reputation for bootleg stuff just results in controls being much more thorough for anything from there.
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